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Software products – Windows compatibility

After Windows XP, Microsoft significantly changed the way in which application software can communicate with Windows. This means that in Vista, Windows 7, 8 and 10 some of our software products must be run in a special mode. This mode is called Windows XP compatibility mode with administrator rights. See the application note.

The product concerned is Mic-Edit.

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DMX-Workshop: Installation

DMX-Workshop is our free-of-charge Windows application for monitoring and configuring Art-Net devices. The software requires Administrator permission to run. The installer for DMX-Workshop will attempt to auto-enable this for you, but it may fail depending on the configuration of your PC and your security settings.

To achieve manually, right-click the DMX-Workshop icon and select ‘run as administrator’. The right-click menu also accesses the properties dialogue which allows you to select DMX-Workshop to always run as administrator.

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Gateway: Finding the IP Address of a product

There are three methods for finding the IP address of an Art-Net product:

  1. Connect using DMX-Workshop, this will display the product in a network list along with its IP address. DMX-Workshop can be downloaded from here. DMX-Workshop provides a gateway recovery system that uses the RDMnet – LLRP protocol. This allows a gateway to be recovered even when it is on a totally different IP range to DMX-Workshop. The LSI article HelpDesk17-Low-level-recovery-Oct2018 explains this in more detail.
  2. Ping: Open a command line window and use the ping command. If the products are on the normal Art-Net address range, type: “ping 2.255.255.255”. This approach is best on a Mac as Macs do not support net-bios.
  3. Perform a net-bios search (Windows only). To do this, connect the product to your laptop’s network, open browser and type in the net-bios name of the product you are using (see below). Occasionally the net-bios cache in the browser gets out of date. To flush the cache and restart, type “nbtstat -R” in the browser window.

Current Products (product code – net-bios name)

  • oemGate quad – oemGatequad
  • rackLynx octo – rackLynx
  • daliGate quad – daliGatequad
  • netLynx quad – netLynxquad
  • dataLynx II – dataLynxII
  • artLynx duo – artLynxduo
  • artLynx quad – artLynxquad
  • artLynx RJ45 – artLynxRJ45
  • versaSplit EthB – VersaEtherB

Legacy Products (product code – net-bios name)

  • Data-Lynx O/P – DATALYNXOP
  • Data-Lynx I/P – DATALYNXIP
  • Data-Lynx I/OP – DATALYNXIO
  • Down-Lynx – DownLynx
  • Up-Lynx – UpLynx
  • Net-Lynx O/P – NetLynxOp
  • Net-Lynx I/P – NetLynxIp
  • Cata-Lynx I/P – CataLynxIp
  • Cata-Lynx O/P – CataLynxOp
  • Ether-Lynx II – EtherLynxII
  • Art-Lynx O/P – ArtLynxOp
  • Art-Lynx I/P – ArtLynxIp
  • Art-Pipe – ArtPipe
  • Art-Relay – ArtRelay
  • Multichrome E2 – E2MultiChrome
  • Eaton / Cooper Controls EN2RDM – EN2RDM
  • Eaton / Cooper Controls EN8RDM – EN8RDM
  • Thorn SensaDMX – SENSAEDMX
  • Lex Products LexNet – LEXNET