In order to make a product visible in DMX-Workshop, the product must reply to an ArtPoll with one or more ArtPollReply. The screenshot below shows a Wire Shark capture of the ArtPollReply packets from a Data-Lynx IOP.
Common errors in formatting ArtPollReply are:
1) The text signature at the top of the packet is “Art-Net”. It is case sensitive.
2) DMX-Workshop only listens on Port 6454 (decimal).
If you have difficulty making your product visible in DMX-Workshop then submit a Wire Shark capture on a support ticket and we will try to help.