Privacy policy

Privacy Statement

Artistic Licence considers the responsible use of personal information to be important. In general you can visit this website without telling us who you are or revealing any personal information about yourself. Artistic Licence Engineering Ltd is registered under the Data Protection Act 1998, registration number: Z9899577.

However, if you share your contact information with us – such as when making a purchase, signing up for our newsletter or requesting product or technical information – it’s important that you understand how this is used and how you can control its usage, in compliance with the General Data Protection Regulation (GDPR). 

Customer Accounts

If you have a customer account, Artistic Licence may require personal information in order to manage your account or to provide you with access to its services. Any such information will be used exclusively by Artistic Licence and will not be shared with any other party except:

1. Where required to facilitate your stated requirements, such as processing a credit card order or shipping goods to you by a commercial carrier.
2. With our dealer network where our local dealer may be able to offer additional support.
3. Where it is required by EU law.

This data is held within Artistic Licence internal company databases including Access and Xero accounting software.

If you are a distributor and have consented to have your company details published on our website for referral and promotional purposes, these can be found here.

Email Newsletter sign-up

We use Brevo to manage our email marketing service. Brevo is GDPR compliant, enabling our users to give ‘double opt-in’ consent when subscribing, and the ability to unsubscribe at any time. When you sign up to our newsletter, you are agreeing to:

  • The storage of your email address in Brevo
  • Receive marketing emails from our Brevo account

However, your email address will NOT be shared with any other Third-Party for marketing purposes.

General Enquires, Product Information and Technical Support requests

Any enquiry – via the website or our company email/phone contacts – where personal information is shared will only be used to provide the services or information you have requested from us. Such data is held on our company servers.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

This website contains various links to external sites not under the control of Artistic Licence. Therefore, Artistic Licence is not responsible for the content, use or misuse, or privacy policy of any such linked site not controlled by us. Artistic Licence provides these links solely for your convenience and we reserve the right to cancel or discontinue any link at any time.

How to Control Your Personal Data

Everyone has the right to ask for details about the way we use their personal data and can ask to do certain things with that data.

You can request that personal data be corrected or completed, transferred to another organisation, prohibited for certain uses, or removed completely—all in a timely manner.

If you have any concerns, queries, or changes that need to be made regarding your personal data, you can do so by emailing company@artisticlicence.com

Global Privacy Control

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.